Privacy Policy

1.General
Your privacy is important to us. This privacy statement applies to the processing of personal data by Retina Eye Care B.V., a solo ophthalmology practice led by ophthalmologist H.T. Nguyen, specialising in driving licence examinations and dry eye treatments. We handle your data with care and in accordance with the General Data Protection Regulation (GDPR).

2. What data do we collect?
When you request an appointment or submit an enquiry via the contact form on our website, we ask you to provide the following personal data:

  • Name

  • Telephone number

  • Email address

  • Your message or request (free-text field)

3. Purposes of data processing
We process your personal data solely for the following purposes:

  • Responding to your enquiry or request

  • Scheduling, confirming, and managing appointments

  • Conducting medical examinations or treatments

  • Complying with legal obligations (e.g., reporting to the CBR)

Your data will not be used for commercial purposes or newsletters without your explicit consent.

4. Retention period
We do not retain your personal data longer than necessary for the purpose for which it was collected, unless a legal retention obligation applies (for example, medical records or examination reports).

5. Sharing data with third parties
Your data will only be shared with third parties when necessary:

  • For carrying out medical examinations or treatments (such as reporting to the CBR)

  • To comply with legal obligations

  • With parties acting on our behalf (such as our website host), provided a data processing agreement is in place

In all cases, we ensure that your privacy is safeguarded.

6. Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.

7. Your rights
You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Restrict or object to the processing of your data

  • Withdraw previously given consent

  • Submit a complaint to the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl)

For any requests regarding your data, please contact us using the details below.

8. Contact details
Retina Eye Care B.V.
Ophthalmologist: H.T. Nguyen
Telephone: +31 6 2661 3956
Email: info@oogzorgveldhoven.nl
Website: www.oogzorgveldhoven.nl